Contact

Response Time: We aim to respond to all inquiries within 24 business hours. During peak seasons or federal holidays, please allow up to 48 hours for a dedicated response.

Official Support Email: customercare@huggori.com

To ensure a fast resolution, please include your Order Number in the subject line.

For inquiries regarding exchanges, returns, or defective items, please attach clear photos or videos to your message.

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST).

Messages sent outside of business hours or during weekends will be queued for the following business day.

Security Notice: For your protection, Huggori. will never request credit card details or sensitive payment information via email. If you receive any suspicious communication, please report it immediately to our official support address.